Privacy Policy

v Informationny consent

v  By accepting this Privacy Policy, the User is informed and gives their free, informed, specific and unequivocal consent so that the personal data provided through the Web page located at the URL www.mobilecity.es (hereinafter , the "Website") are treated by WTT21 SPAIN SL

v Obligation to provide data

v  The data requested in the forms on the Website are generally mandatory (unless otherwise specified in the required field) to comply with the established purposes. Therefore, if they are not provided or are not provided correctly, they will not be able to be addressed, without prejudice to the fact that you will be able to freely view the content of the Website.

v For how long will WTT21 Spain SL process the user's personal data?

v  The User's data related to the fulfillment of the contractual relationship will be kept for this purpose for the entire time that the contract is in force and, even after, for the entire time required by applicable legislation and until any responsibilities arising from the contract expire. contract.

v  The User's data may be communicated to banks and financial entities, as well as to payment gateways, to manage collections and payments.

v  Regarding the other purposes of processing, WTT21 SPAIN SL will process the User's data until the User objects or revokes their consent.

v What user data will WTT21 Spain SL process?

v  WTT21 Spain SL will process the following categories of User data:

v  Identification data: name, surname and ID.

v  Contact information: postal address, email address and telephone number.

v  Economic and financial data: bank card number.

v  In the event that the User provides data from third parties, they declare that they have their consent and undertake to transfer the information contained in the Privacy Policy, exempting WTT21 SPAIN SL from any responsibility in this regard. However, WTT21 SPAIN SL may carry out periodic verifications to verify this fact, adopting the corresponding due diligence measures, in accordance with data protection regulations.

v For what purpose will WTT21 Spain SL process the user's personal data?

v  The personal data provided through the Website will be processed by WTT21 SPAIN SL in accordance with the following purposes:

v  Manage the User's registration, as well as allow access to the products and services offered in the Customer area.

v  Manage, process and track purchases made.

v  Manage, process and respond to requests, requests, incidents, complaints, claims or queries from the User.

v  Send you commercial communications about our products and services if you provide your data through the Web form "Subscribe to our newsletter".

v  Manage the sending of commercial communications about products and services of WTT21 SPAIN SL by electronic and/or conventional means, if the User expressly authorizes it by checking the box enabled for this purpose in the forms on the Website.

v What is the legitimacy of the processing of user data?

v  The processing of the User's data by WTT21 SPAIN SL to manage the registration in the Client area, to respond to requests, requests, incidents or queries and to send commercial communications is based on the consent given. requested and that you can withdraw at any time. However, if you withdraw your consent, this will not affect the legality of the treatments carried out previously.

v  The consents obtained for the aforementioned purposes are independent, so the User may revoke only one of them without affecting the others.

v  On the other hand, the processing of the User's data to manage, process and monitor the purchases made by the User is the execution of the purchase and sale contract, so the provision of the data for this purpose is obligatory and would prevent its fulfillment. otherwise.

v To which recipients will the user data be communicated?

v  The User's data may only be communicated to Public Administrations in the cases provided for by Law.

v User Responsibility

v  The user:

v  You guarantee that you are over 18 years of age and that the data you provide to WTT21 SPAIN SL are true, accurate, complete and updated. For these purposes, the User is responsible for the veracity of all the data communicated and will keep the information provided appropriately updated, in such a way that it responds to their real situation.

v  You guarantee that you have informed the third parties of whom you provide your data, if you do so, of the aspects contained in this document. Likewise, you guarantee that you have obtained your authorization to provide your data to WTT21 SPAIN SL for the stated purposes.

v  You will be responsible for any false or inaccurate information provided through the Website and for any damages, direct or indirect, that this causes to WTT21 SPAIN SL or third parties.

v Commercial and promotional communications

v  One of the purposes for which WTT21 SPAIN SL processes the personal data provided by Users is to send them electronic and conventional communications with information related to products, services, promotions, offers, events or news relevant to Users. Whenever any communication of this type is made, it will be directed solely and exclusively to those Users who have not previously expressed their refusal to receive them. If the User wishes to stop receiving commercial or promotional communications from WTT21 SPAIN SL, they can request cancellation of the service by sending an email to the following email address: support@tel-true.com

v Exercise of rights

v  The User can send a letter to THE WTT21 SPAIN SL Customer Service Department – ​​Data Protection, calle de la alcarria 13 4b Leganés 28915 or an email to support@tel-true.com with the Reference "Data Protection", attaching photocopy of your identity document, at any time and free of charge, for:

v  Revoke the consents granted.

v  Obtain confirmation about whether WTT21 SPAIN SL is processing personal data that concerns the User or not.

v  Access your personal data.

v  Rectify inaccurate or incomplete data.

v  Request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.